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Contacts

Headquarters Office

  • First Republic Bank
  • 111 Pine Street at Front
  • San Francisco, CA 94111
  • (415) 392-1400
  • (800) 392-1400 (toll free)
  • (415) 392-1413 (fax)
  • View a map
  • Get directions

The following numbers and hours of business have been established for your convenience. For questions regarding your ATM or Debit card, please call our Customer Care Center.

Customer Care Center

    • Phone from inside the US:
    • 1-888-408-0288
    • Hours: (Pacific Time)
    • Mon - Fri: 5:00 AM to 9:00 PM
    • Sat: 6:00 AM to 6:00 PM
    • Sun: 6:00 AM to 6:00 PM

Customer Service for existing loans

    • Phone:
    • 1-800-888-6994
    • Hours: (Pacific Time)
    • Mon - Fri: 7:00 AM to 5:30 PM

Banking Online Support

    • Phone:
    • 1-888-372-4891
    • Hours: (Pacific Time)
    • Mon - Fri: 5:00 AM to 9:00 PM
    • Sat: 6:00 AM to 6:00 PM
    • Sun: 6:00 AM to 6:00 PM

Business Services Support

    • Phone:
    • 1-800-221-9777
    • Hours: (Pacific Time)
    • Mon - Fri: 6:00 AM to 6:00 PM

ATM and Debit Card Support

    • Phone:
    • 1-888-235-2788
    • Hours: (Pacific Time)
    • Mon - Fri: 5:00 AM to 9:00 PM
    • Sat: 6:00 AM to 6:00 PM
    • Sun: 6:00 AM to 6:00 PM

For quality 24 hour self service we offer our free Automated Banking System*

    • Phone:
    • 1-800-392-1407

*There are no usage charges for accessing our Automated Banking System. However all terms, conditions and fees outlined in the Account Disclosure do apply.

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A division of Merrill Lynch Bank & Trust Co., FSB