As trusted custodian of our clients' financial interests, we are committed to protecting our clients' entrusted information, as well as their assets and their personal privacy.
In addition to the steps listed below that we have taken to protect customers' privacy and enhance security, you will find on our Web site:
First Republic complies with all information security and privacy laws that focus on financial controls over client information and identity protection. The Bank and its subsidiaries also actively and continuously work to protect our clients' information. Here is a partial list of the steps we have taken:
- We disclose client information ONLY as outlined in our Privacy Pledge (PDF) – in ways necessary to the conducting of banking business to provide loans or comply with laws.
- We never sell client information.
- We have implemented significant physical and electronic security features to prevent unauthorized access to client information.
- We limit employee access to customer information.
- We conduct regular reviews of our computer systems and all security features.
- We conduct regular vendor security due diligence to ensure that our vendors protect customer information in accordance with our security policies and standards.
- Employees are trained regularly in security awareness to optimize customer information protection and privacy.
- To protect our clients' identities and assets, any client coming into one of our offices, banking with us online or calling our call center must present proper identification or provide unique identifying information.
- When the Bank learns of a potential identity theft situation involving a client, measures are taken to minimize the chance of unauthorized activity on the client's accounts.
- Rigid security systems are in place to ensure than any internal requests for client information are from authorized personnel.
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