Zelle® is a fast, safe and easy way for eligible business accounts to send, request and receive money directly between eligible U.S. bank accounts. If your customers use Zelle® through their online banking or mobile app, they can send payments directly to your First Republic account using just your email or U.S. mobile number.¹ With Zelle®, payments typically arrive within minutes.² For Corporate Online clients, reach out to your banker to verify if you're eligible to request Zelle® for your banking profile.

For Corporate Online clients, reach out to your banker to find out if your business checking or savings accounts are eligible to use Zelle®.

You can send, request or receive money with Zelle®. To get started, sign in to First Republic Bank’s online banking, navigate to Transfers and select “Send Money with Zelle®.” Or sign in to the mobile banking app and select “Move Money,” then “Zelle®.” Accept the terms and conditions, then enter your email address or U.S. mobile number. You’ll need to enter a one-time verification code and select a primary deposit account. For Corporate Online clients, reach out to your banker to request Zelle® for your banking profile.

When you use Zelle® with an eligible business account, you can send money to other businesses with an eligible account at a financial institution that offers Zelle® to businesses. You can also send money to consumers who have access to Zelle® through their mobile banking app. At this time, we don’t support sending to (or receiving from) consumers who are only enrolled in the Zelle® app.

If the business or consumer you send money to has already enrolled with Zelle® through their bank’s mobile app, the money is sent directly to their bank account and cannot be canceled. It’s important to only send money to people you trust and to always ensure you’ve used the correct email address or U.S. mobile number when sending money.

You can receive payments from consumers using Zelle® through their bank’s mobile app. You can also receive payments from other businesses if their financial institution offers Zelle® to businesses. At this time, you’re not able to receive payments from consumers who are only enrolled in the Zelle® app.

Once you’re enrolled with Zelle®, the money you receive is typically available within minutes.

First, you should enroll your email address or U.S. mobile number with Zelle® through your online banking or mobile app and associate it with your eligible business account. Second, share your enrolled email address or U.S. mobile number with your customers and ask them to send your payment with Zelle® right from their banking app. You don’t need to share any sensitive account details; they can send you money by using your enrolled email address or U.S. mobile number to identify you. After the consumer sends your payment with Zelle®, you’ll receive the money directly into your enrolled bank account.

You can also request payments directly through your online banking or mobile app. To get started, sign in to First Republic Bank’s online banking, navigate to Transfers and select “Send Money with Zelle®.” Or sign in to the mobile banking app and select “Move Money,” then “Zelle®.” Finally, select “Request,” enter your customer’s email address or U.S. mobile number, confirm that the recipient is correct (make sure you’ve entered the correct email address or U.S. mobile number of the person or business you want to request payment from) and tap “Request.”³ For Corporate Online clients, reach out to your banker to request Zelle® for your banking profile.

If your customer is using Zelle® through their bank’s app, they’ll be able to pay you with Zelle®. You’ll receive a payment notification once your customer has sent you money in response to your request. If your customer is only enrolled in the Zelle® app, they won’t be able to send you money with Zelle®, and you should arrange for a different payment method.

There are a few ways you can encourage your customers to pay you with Zelle®:

• Tell customers verbally that you accept payments with Zelle® and that they can easily send you money right from their banking app.
• Include it on an invoice. We recommend adding “I accept payments with Zelle®” or “Pay me with Zelle®.”
• Use Zelle® to request money³ from your customers (which will send them a notification telling them you’ve requested payment with Zelle®).
• Add preapproved Zelle® content to your business website: zellepay.com/smallbusiness-toolkit.

Please note that you’ll only be able to receive payments from consumers using Zelle® through their financial institution’s mobile banking app. You won’t be able to receive payments from consumers only enrolled in the Zelle® app.

Neither First Republic Bank nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you don’t receive the item you paid for or the item isn’t as described or as you expected.

Zelle® doesn’t charge any fees to send, receive and/or request money. However, there may be scenarios where using Zelle® may incur charges:

• Corresponding First Republic ACH fees may apply.
• First Republic excess activity fees may apply.
• Mobile carrier fees may apply.

To learn more, please visit our Schedule of Fees.

Whether you use Zelle® with a business account or a consumer account, Zelle® uses the same network to initiate payments to eligible businesses and consumers. Consumers who are already enrolled with Zelle® through their online banking or mobile app don’t need to do anything different to send money to an eligible business account — they use the existing Zelle® experience they already know and trust within their bank’s mobile app. However, the experience is slightly different for eligible businesses, as they cannot currently send payments to or receive payments from consumers who are only enrolled in the Zelle® app.

Read the updated terms and conditions that were provided by First Republic Bank when you log in to online banking.

To get started, sign in to First Republic Bank’s online banking, navigate to Transfers, select “Send Money with Zelle®" and then select Profile. Or sign in to the mobile banking app and select “Move Money,” then “Zelle®.” For Corporate Online clients, reach out to your banker to request Zelle® for your banking profile.

To enroll an eligible business account with Zelle®, you must use a different U.S. mobile number or email address than the one you used to enroll your personal bank account with Zelle®. For example, crystal@email.com would be connected to your personal checking account, and (555) 555-1234 would be connected to your eligible business account.

No, Zelle® doesn’t integrate directly with accounting software at this time. However, since Zelle® is connected to your bank account, you’re able to see all Zelle® transactions in your online banking transaction records. If your bank account transactions feed into your accounting software, you’ll see the Zelle® transactions.

For First Republic Online Banking Support, call (855) 886-4819. For First Republic Corporate Online Support, call (800) 221-9777, option 2.

You can only cancel a scheduled payment if the business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select “Cancel This Payment.”

If you send money to a business or consumer that has already enrolled with Zelle® through their bank or credit union’s mobile app, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust and to always ensure you’ve used the correct email address or U.S. mobile number when sending money.

If you try to send money to a consumer who is only enrolled in the Zelle® app, the payment won’t go through, and a message will pop up to let you know the payment cannot be completed. With business accounts, Zelle® doesn’t currently support sending money to users only enrolled in the Zelle® app.¹

If you sent money to the wrong person, please immediately call our customer support team so we can help you. For First Republic Online Banking Support, call (855) 886-4819. For First Republic Corporate Online Support, call (800) 221-9777, option 2.

Yes. When sending money via the First Republic Bank mobile app or within online banking, you’ll see the daily and monthly limits set by First Republic for using Zelle®.

Yes. When sending money via First Republic Bank’s online banking app, you’ll see the monthly limits set by First Republic for using Zelle®.