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2. Sign in to the new app.
- Open the new green app you just installed.
- Enter your username and password.
- Tap Sign In.
Note: By default, the app will remember your sign-in information. Should you wish to require a secure access code for future sign-ins, tap More, then tap Settings and toggle Remember Me to the off position.
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- To send a six-digit secure access code to your primary phone number, tap Send Code.
- To view more phone numbers or email addresses where we can deliver your code, tap I can’t access this phone number.
Note: To select additional contact options, please tap Support to call Banking Online Support at (855) 886-4819.
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4. Enter your code.
- Retrieve your six-digit secure access code from the phone number or email address you selected.
- Enter the six-digit code you received.
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5. Set your new password.
- Enter your password.
- Confirm the password.
- Tap Done.
Note: You may use your current password if it meets the security requirements displayed on the screen.
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6. Review and accept the Terms and Conditions.
Tap I Agree to agree to the updated Terms and Conditions.
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7. Sign-in is complete.
Please call Banking Online Support at (855) 886-4819 if you need further assistance.