Contact Us

Contact Us

As part of our commitment to outstanding client service, we are available to help with your financial needs in a way that is convenient for you — by email, phone, online/mobile banking platform or one of our Preferred Banking Offices.

First Republic and JPMorgan Chase are committed to keeping your account and information safe. While we may call you on occasion, we will never call, text or email you to request account information like your user ID, password or one-time secure access code or to instruct you to move money using Zelle®, wires or other electronic transfers.

If you receive a request claiming to be from First Republic or JPMorgan Chase and asking you to provide account credentials or to send money, please hang up and contact First Republic’s Client Care Center at (888) 408-0288.

Company Directory

  • Client Care Center
    From outside the US call collect

    (415) 288-7598
    View Dialing Instructions (PDF)


    Today:
    4:00 a.m. - 10:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Preferred Banking Offices

    Locations

    Find business hours for a Preferred Banking Office near you.

    View Locations

    Client Care Center

    From outside the US call collect

    (415) 288-7598
    View Dialing Instructions (PDF)


    Closed Now
    Today:
    4:00 a.m. - 10:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Preferred Banking Offices

    Locations

    Find business hours for a Preferred Banking Office near you.

    View Locations

  • Online Banking Support
    Online Banking Support
    Today:
    4:00 a.m. - 10:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.
    Corporate Online Support
    Today:
    5:00 a.m. - 7:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 7:00 p.m.
    • Tues:
      5:00 a.m. - 7:00 p.m.
    • Wed:
      5:00 a.m. - 7:00 p.m.
    • Thu:
      5:00 a.m. - 7:00 p.m.
    • Fri:
      5:00 a.m. - 7:00 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      6:00 a.m. - 5:00 p.m.

    Online Banking Support

    Closed Now
    Today:
    4:00 a.m. - 10:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    Corporate Online Support

    Closed Now
    Today:
    5:00 a.m. - 7:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 7:00 p.m.
    • Tues:
      5:00 a.m. - 7:00 p.m.
    • Wed:
      5:00 a.m. - 7:00 p.m.
    • Thu:
      5:00 a.m. - 7:00 p.m.
    • Fri:
      5:00 a.m. - 7:00 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      6:00 a.m. - 5:00 p.m.
  • Construction Loans
    Construction Loans Within the Draw Period
    Phone
    • Please contact the First Republic, now part of JPMorgan Chase, Client Care Center at (800) 888-6994.

    Today:
    5:00 a.m. - 9:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
    Construction Loans Not Within the Draw Period
    Phone
    Today:
    5:00 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:00 p.m.
    • Tues:
      5:00 a.m. - 5:00 p.m.
    • Wed:
      5:00 a.m. - 5:00 p.m.
    • Thu:
      5:00 a.m. - 5:00 p.m.
    • Fri:
      5:00 a.m. - 5:00 p.m.
    • Sat:
      6:00 a.m. - 3:00 p.m.
    • Sun:
      Closed

    Construction Loans Within the Draw Period

    Phone
    • Please contact the First Republic, now part of JPMorgan Chase, Client Care Center at (800) 888-6994.

    Closed Now
    Today:
    5:00 a.m. - 9:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Construction Loans Not Within the Draw Period

    Phone
    Closed Now
    Today:
    5:00 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:00 p.m.
    • Tues:
      5:00 a.m. - 5:00 p.m.
    • Wed:
      5:00 a.m. - 5:00 p.m.
    • Thu:
      5:00 a.m. - 5:00 p.m.
    • Fri:
      5:00 a.m. - 5:00 p.m.
    • Sat:
      6:00 a.m. - 3:00 p.m.
    • Sun:
      Closed
  • J.P. Morgan Securities LLC
    Securities Password Reset
    Phone
    Today:
    5:00 a.m. - 9:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.
    J.P. Morgan Securities LLC
    Today:
    6:30 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      6:30 a.m. - 5:00 p.m.
    • Tues:
      6:30 a.m. - 5:00 p.m.
    • Wed:
      6:30 a.m. - 5:00 p.m.
    • Thu:
      6:30 a.m. - 5:00 p.m.
    • Fri:
      6:30 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Securities Password Reset

    Phone
    Closed Now
    Today:
    5:00 a.m. - 9:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 9:00 p.m.
    • Tues:
      5:00 a.m. - 9:00 p.m.
    • Wed:
      5:00 a.m. - 9:00 p.m.
    • Thu:
      5:00 a.m. - 9:00 p.m.
    • Fri:
      5:00 a.m. - 9:00 p.m.
    • Sat:
      6:00 a.m. - 8:00 p.m.
    • Sun:
      7:00 a.m. - 5:00 p.m.

    J.P. Morgan Securities LLC

    Closed Now
    Today:
    6:30 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      6:30 a.m. - 5:00 p.m.
    • Tues:
      6:30 a.m. - 5:00 p.m.
    • Wed:
      6:30 a.m. - 5:00 p.m.
    • Thu:
      6:30 a.m. - 5:00 p.m.
    • Fri:
      6:30 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • ATM & Debit Card Support
    Phone
    For 24/7 support outside the US and canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Lost or Stolen Cards

    If your First Republic ATM Card, ATM Debit Card or Business Debit Card has been lost or stolen, or if you suspect there has been unauthorized use of the card, please call immediately. 

    Today:
    6:00 a.m. - 6:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      6:00 a.m. - 6:00 p.m.
    • Tues:
      6:00 a.m. - 6:00 p.m.
    • Wed:
      6:00 a.m. - 6:00 p.m.
    • Thu:
      6:00 a.m. - 6:00 p.m.
    • Fri:
      6:00 a.m. - 6:00 p.m.
    • Sat:
      7:00 a.m. - 3:00 p.m.
    • Sun:
      Closed

    ATM & Debit Card Support

    Phone
    For 24/7 support outside the US and canada

    (415) 288-7598
    View Dialing Instructions (PDF)

    Lost or Stolen Cards

    If your First Republic ATM Card, ATM Debit Card or Business Debit Card has been lost or stolen, or if you suspect there has been unauthorized use of the card, please call immediately. 

    Closed Now
    Today:
    6:00 a.m. - 6:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      6:00 a.m. - 6:00 p.m.
    • Tues:
      6:00 a.m. - 6:00 p.m.
    • Wed:
      6:00 a.m. - 6:00 p.m.
    • Thu:
      6:00 a.m. - 6:00 p.m.
    • Fri:
      6:00 a.m. - 6:00 p.m.
    • Sat:
      7:00 a.m. - 3:00 p.m.
    • Sun:
      Closed
  • Business Support Services
    Today:
    5:00 a.m. - 5:30 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:30 p.m.
    • Tues:
      5:00 a.m. - 5:30 p.m.
    • Wed:
      5:00 a.m. - 5:30 p.m.
    • Thu:
      5:00 a.m. - 5:30 p.m.
    • Fri:
      5:00 a.m. - 5:30 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      6:00 a.m. - 5:00 p.m.

    Business Support Services

    Closed Now
    Today:
    5:00 a.m. - 5:30 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:30 p.m.
    • Tues:
      5:00 a.m. - 5:30 p.m.
    • Wed:
      5:00 a.m. - 5:30 p.m.
    • Thu:
      5:00 a.m. - 5:30 p.m.
    • Fri:
      5:00 a.m. - 5:30 p.m.
    • Sat:
      6:00 a.m. - 5:00 p.m.
    • Sun:
      6:00 a.m. - 5:00 p.m.
  • Residential Home Lending (Mortgage and HELOC)
    Phone

    (800) 848-9136

    For additional contact information, please visit chase.com/personal/mortgage/mortgage-contact-us.

    Today:
    5:00 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:00 p.m.
    • Tues:
      5:00 a.m. - 5:00 p.m.
    • Wed:
      5:00 a.m. - 5:00 p.m.
    • Thu:
      5:00 a.m. - 5:00 p.m.
    • Fri:
      5:00 a.m. - 5:00 p.m.
    • Sat:
      6:00 a.m. - 3:00 p.m.
    • Sun:
      Closed

    Residential Home Lending (Mortgage and HELOC)

    Phone

    (800) 848-9136

    For additional contact information, please visit chase.com/personal/mortgage/mortgage-contact-us.

    Closed Now
    Today:
    5:00 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      5:00 a.m. - 5:00 p.m.
    • Tues:
      5:00 a.m. - 5:00 p.m.
    • Wed:
      5:00 a.m. - 5:00 p.m.
    • Thu:
      5:00 a.m. - 5:00 p.m.
    • Fri:
      5:00 a.m. - 5:00 p.m.
    • Sat:
      6:00 a.m. - 3:00 p.m.
    • Sun:
      Closed
  • All Other Loans / Lines of Credit
    Postal Mail

    First Republic Bank
    Attn: Loan Servicing
    111 Pine Street
    San Francisco, CA 94111

    Important: All notice of error or information requests associated with your First Republic mortgage loan must be sent to the address above.

    Today:
    4:00 a.m. - 10:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    All Other Loans / Lines of Credit

    Postal Mail

    First Republic Bank
    Attn: Loan Servicing
    111 Pine Street
    San Francisco, CA 94111

    Important: All notice of error or information requests associated with your First Republic mortgage loan must be sent to the address above.

    Closed Now
    Today:
    4:00 a.m. - 10:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      4:00 a.m. - 10:00 p.m.
    • Tues:
      4:00 a.m. - 10:00 p.m.
    • Wed:
      4:00 a.m. - 10:00 p.m.
    • Thu:
      4:00 a.m. - 10:00 p.m.
    • Fri:
      4:00 a.m. - 10:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Private Wealth Management
    Today:
    8:00 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      8:00 a.m. - 5:00 p.m.
    • Tues:
      8:00 a.m. - 5:00 p.m.
    • Wed:
      8:00 a.m. - 5:00 p.m.
    • Thu:
      8:00 a.m. - 5:00 p.m.
    • Fri:
      8:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Private Wealth Management

    Closed Now
    Today:
    8:00 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      8:00 a.m. - 5:00 p.m.
    • Tues:
      8:00 a.m. - 5:00 p.m.
    • Wed:
      8:00 a.m. - 5:00 p.m.
    • Thu:
      8:00 a.m. - 5:00 p.m.
    • Fri:
      8:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Eagle Invest
    Phone
    Today:
    6:00 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      6:00 a.m. - 5:00 p.m.
    • Tues:
      6:00 a.m. - 5:00 p.m.
    • Wed:
      6:00 a.m. - 5:00 p.m.
    • Thu:
      6:00 a.m. - 5:00 p.m.
    • Fri:
      6:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Eagle Invest

    Closed Now
    Today:
    6:00 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      6:00 a.m. - 5:00 p.m.
    • Tues:
      6:00 a.m. - 5:00 p.m.
    • Wed:
      6:00 a.m. - 5:00 p.m.
    • Thu:
      6:00 a.m. - 5:00 p.m.
    • Fri:
      6:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Foreign Exchange
    Today:
    9:00 a.m. - 5:00 p.m.
    Closed Now
    Standard Hours (Pacific)
    • Mon:
      9:00 a.m. - 5:00 p.m.
    • Tues:
      9:00 a.m. - 5:00 p.m.
    • Wed:
      9:00 a.m. - 5:00 p.m.
    • Thu:
      9:00 a.m. - 5:00 p.m.
    • Fri:
      9:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed

    Foreign Exchange

    Closed Now
    Today:
    9:00 a.m. - 5:00 p.m.
    • Standard Hours (Pacific)
    • Mon:
      9:00 a.m. - 5:00 p.m.
    • Tues:
      9:00 a.m. - 5:00 p.m.
    • Wed:
      9:00 a.m. - 5:00 p.m.
    • Thu:
      9:00 a.m. - 5:00 p.m.
    • Fri:
      9:00 a.m. - 5:00 p.m.
    • Sat:
      Closed
    • Sun:
      Closed
  • Headquarters

    111 Pine Street
    San Francisco, CA 94111

    (415) 392-1413 (Fax)