Frequently Asked Questions


Frequently Asked Questions

    • How do I update my home/primary address?
    • How do I find my account details (routing number and/or account number)?
    • I don’t want to receive my statements by mail. How do I go paperless?
    • How do I set up a recurring Bill Payment / External Transfer / Internal Transfer?
    • How do I cancel a recurring Bill Payment / External Transfer / Internal Transfer?
    • How do I change my contact information for receiving the security login code?
    • How do I add a nickname to my accounts?
    • How do I change the information that appears on my Bill Pay checks?
    • How do I reset my password?
    • What is Zelle®?
    • How do I use Zelle®?
    • How does Zelle® work?
    • I added my external account on the homepage, but I don’t see it in External Transfers. What happened?

Don’t see your question listed above? Click here to access our full FAQ page.



Download the First Republic App.


quick qr

Don’t see your question listed above? Click here to access our full FAQ page.



Download the First Republic App.


Apple App Store Logo     Google App Store Logo

Privacy | Security & Fraud Prevention | Accessibility | Terms & Conditions


© 1997–2021 First Republic Bank.

Banking products and services are offered by First Republic Bank, Member FDIC and Equal Housing Lender

Investment Advisory services are provided by First Republic Investment Management, Inc. Trust and Fiduciary services are offered through First Republic Trust Company, a division of First Republic Bank, and First Republic Trust Company of Delaware LLC and First Republic Trust Company of Wyoming LLC, both wholly owned subsidiaries of First Republic Bank. Brokerage services are offered through First Republic Securities Company, LLC, Member FINRA/SIPC. Insurance services are provided through First Republic Securities Company, DBA Grand Eagle Insurance Services, LLC, CA Insurance License #0I13184, and First Republic Investment Management, DBA Eagle Private Insurance Services, CA Insurance License #0K93728.

Investment, Insurance and Advisory Products and Services, and Foreign Exchange Transactions, are Not FDIC Insured or Insured by Any Federal Government Agency, Not a Deposit, Not Bank Guaranteed and May Lose Value.

Go to next section