Frequently Asked Questions


General

Security

  • I think I may be a victim of identity theft. What should I do?
  • What is “malware”?
  • What is “phishing”?
  • What is Regulation E and am I covered by its provisions?
  • Are business accounts covered by the same provisions as consumer accounts?

FDIC

  • How do I file a complaint with the FDIC?
  • I have accounts in multiple categories at a financial institution. The combined value of the accounts exceeds the basic insurance amount of $250,000. Are all of my funds insured?
  • What does the FDIC insure?
  • Where can I get more information about FDIC insurance?
  • What is the basic insurance limit?